What compensation can I receive?
The amount of financial compensation depends on the distance between the departure and arrival location in case of a cancelled flight without advance notice of at least 14 days, or a delay of more than 3 hours at arrival. If the flight meets the criteria of Regulation (EC) No 261/2004 of the European Parliament and Council, we distinguish three levels of possible compensation:
Distances and compensation amounts:
- Up to 1,500 kilometers – compensation €250 / person
- From 1,500 to 3,500 kilometers – compensation €400 / person
- O ver 3,500 kilometers – compensation €300 or €600 / person
Read more about claim eligibility in our website articles: When am I entitled to compensation or When compensation does not apply.
Airline ITA AIRWAYS
Do you feel that ITA Airways owes you compensation? Get in touch with us!
Not sure whether you're entitled to compensation for a delayed or cancelled flight? Contact us — we’ll check your claim free of charge and if valid, we’ll gladly help you enforce it.
FILL OUT THE ONLINE CLAIM IN JUST A FEW MINUTES HERE.